|
Thank you Deborah. Good news is we are on until October 14. We remember back in those years after we booked a cruise(s) on-board stopping by to look at the map to find the cities and countries we would be visiting on each of the cruises booked. These days we can just look at a map on the Crystal website or in many cases visualize them based on our own travel experiences but there was something very special about this map. On our walks around the ship when it is too cold or rainy to walk outside, we think back to all the times we would stop by and stand looking at this map. Before dinner we chatted with two very nice couples who we speak with on most evenings who sit in an area of the Crystal Plaza we used to sit in on voyages through the first part of 2020. While waiting for the dining venue to open, we spoke with one lovely couple who we met on this cruise along with another Ida and one other lovely couple who we met on previous cruises. We will miss them since they debark today. One of the aspects of cruising we enjoy are the people who one meet while cruising. This is something very unique about traveling and cruising. Waterside Dinner Menu from last evening. Your browser does not support viewing this document. Click here to download the document. We normally don’t go to Waterside the last evening of the cruise, but we did last night. On the next cruise we won’t be there as often as usual, so we wanted to spend more time dining there. Dinner was great. This included the delicious cuisine, professional and personal service, along with the beautiful dining venue. We thank the wonderful waitstaff for making last night another outstanding dining experience. In case you wanted to know the special butter was Roasted Pepper. Once again, with milder weather Keith was able to enjoy an early morning walk after a visit to the Fitness Center. This included walking outdoors on the Promenade Deck, the Pool Deck, and the top outdoor deck. Some say New York City never sleeps and as Keith was walking he was thinking the same. We decided to walk over to the High Line a place we have not visited before. It is about one mile from the port and is a former elevated railway line on Manhattan’s west side that has been transformed into a popular public park and tourist destination. This railway was constructed in the 1930s. After it was decommissioned in the 1980s it fell into disrepair. In the early 2000s a plan was developed to convert this area to a park and by 2009 some sections of the High Line were opened. Today is the end of the Reykjavik to New York City Cruise and the start of the next cruise. Since we are in a USA port this very quickly this is how the process works for those of us staying on-board and continuing to the next cruise. We are in-transit guests. Before new guests can embark the ship must get to a zero count. This means that in addition to those guests whose cruise ended today who must be off the ship by 10:00 AM, those guests staying on-board who do not have plans for the day must be off the ship by 10:00AM as well. After the zero count is achieved and local authorities clear the ship than in-transit guests may reboard. We are given a card per person which says in-transit so the port authorities know we are not newly embarking guests, and we were asked to bring our passports with us. As we were leaving the ship we saw Front Office Managers Marco and Ariella. Ariella has just been promoted and will swing between both ships providing relief to the two permanent Front Office Managers when they are on Holiday. Today, we wanted to give a big shoutout to Captain Vincent and to those who are part of the deck department. This voyage included many stops and of special note is for five consecutive ports we anchored. One of those five was unplanned as a cargo ship was docked where we should have been. All of this adds complexity. This includes being able to put the ship in a position where it can stay in place which can be very tricky given weather conditions such as wind and the sea swells. This also involves running tender service to and from the ship and getting guests on and off the ship. On a related note others are key to this as well including security who has a presence at the tender landing, shore excursions who has to be sure the get the group tours on the tenders at the appropriate time and Food & Beverage who has a couple of people at the tender landing with water for guests. All of this involves an operation that starts well before we are anchored, continues with the first tender taking some personnel over to the tender landing, and continues until the last tender is back and in its rightful place. In short, this is very different from being docked. We thank each and every member of the crew for all of this including keeping us all safe as we tendered to and from each tender landing. Today we embark on the first of two back-to-back New York City round trips aboard the Crystal Serenity, wrapping up our journey on October 14. These segments are like twins, so you might think we're stuck in a Groundhog Day loop. Fear not, dear friends! While the ports are identical, the experiences will keep us on our toes! This is our route for this sixth voyage of our adventure.
Cheers, Anne Marie & Keith
0 Comments
Yesterday afternoon brought on Paddle Tennis for two and one-half hours and other then one game it was non-stop playing. Last series was amazing but one of the teams had to win. LOL Waterside menu from last evening Your browser does not support viewing this document. Click here to download the document. We returned to Waterside for another lovely dinner last evening. We have enjoyed Waterside more than ever since the restart of new Crystal. We do enjoy the specialty restaurants but as mentioned for us they are special, so we prefer dining at each one once per cruise unless we receive an invitation. We appreciate the diversity in the appetizers, salads and entrées and between the food, the lovely dining venue and the exceptional waitstaff we have a great time. We thank the extraordinary team led by Restaurant Manager Paolo, with a supporting cast of Senior Head Waiter Jacques, Senior Waiter Enver, Waiter Edson, Sommelier Dusan and Junior Waiter Silvio. Senior Head Waiter Jacques did the honors of the Dover Sole. And in case you wanted to know, the special butter was horseradish butter. The evening entertainment included comedian Ton Daro and a performance by James Fox featuring the songs of Bill Joel Leo Sayer, The Eagles, Elton John and other artists. Bravo A photo from an early morning walk on the Pool Deck one hour after a workout in the Fitness Center. Second consecutive day with nice weather to walk outside. We landed in the Big Apple this morning, where we'll be crashing until tomorrow evening. When it comes to cruising, some arrivals and departures are unforgettable and sailing in and out of Manhattan is one of them. There's something truly unique about spotting the Statue of Liberty and the Manhattan Skyline and thinking of all the immigrants who made their grand entrance to the United States of America. Many of us were born in the U.S., thanks to our ancestors who hopped over here seeking happiness and a better spot to raise their families. Arrivals and departures are unforgettable and sailing in and out of Manhattan is definitely one of them. There's something truly unique about spotting the Statue of Liberty and the Manhattan Skyline and thinking of all the immigrants who made their grand entrance to the United States of America. Many of us were born in the U.S., thanks to our ancestors who hopped over here seeking happiness and a better spot to raise their families. Today is the last full day of this cruise. Some guests will depart today rather than tomorrow due to commitments and to do this they have to debark this morning. One of the things we decided to do and yesterday just made the appointment for today was to get our influenza and Covid-19 vaccines. They were not available when we began this adventure, and we know it will be a busy time when we arrive home, so we thought let’s just do this today. We picked a location that was near other points of interest including Rockefeller Center, the Museum of Modern Art and Radio City Music Hall. Also nearby is a pizzeria which we wanted to check out. We find the best way to get around the city is by foot or by subway but for this trek foot is what we did. After the mission was accomplished, we went for New York Pizza, then over to Rockefeller Center and the adjoining area and then picked up some items. Today's Daily Reflections. Your browser does not support viewing this document. Click here to download the document. Cheers,
Anne Marie & Keith We wanted to say a few things about Boston, Massachusetts. Boston was founded in 1630. It went from a fishing village to a lively port. In addition to fishing, shipping was a major driver of activity. In terms of history, several key events that were a catalyst to the Revolutionary War occurred here. This included the Boston Massacre of 1770, the Boston Tea Party of 1773, Paul Rever’s Midnight Ride (The British Are Coming) of 1775 and the Battle of Bunker Hill and Sige of Boston of 1775. Boston has a long history of immigrants. While we often think of the Irish who settled in Boston, many people arrived from Russia and Italy including those of the Jewish Faith who were fleeing from persecution. Others would come from Eastern and Southern Europe, and Chinese, Portuguese and people from the West Indian Communities. This continued in the 2000s with many arriving from Latin America. All of this has added to the diversity of this city. On past trips we have walked the Freedom Trail a few times and, on this trail, you pass by the Paul Revere House. We have also visited Beacon Hill and Quincy Market. There is Boson Common which might be the oldest public park in the USA. Similar to some cities around the USA Boston is known as a sports city between Baseball, Basketball, Football and Hockey. As someone who grew up in New York Keith remembers many of the rivalries that existed. Although he enjoyed the Knicks of the late 1960’s and early 1970’s as far back as he can remember Keith loved the Boston Celtics. On one of our visits to Boston on Crystal Symphony we toured the TD Garden and Fenway Park and, on another day, we visited the John Fitzgerald Kennedy Library. There is so much to this historic city. We wanted to digress about yesterday. I don’t think we’ve ever been on-board for either a US Coast-Guard visit to the ship nor for the US Public Health Services Inspection of the ship and both took place yesterday. It was expected that sometime soon this would take place with Serenity returning to the USA, but no advance warning is provided. Similar inspections take place in other countries such as Canada and Australia. On top of this the morning also began with an immigration inspection of all guests as part of arriving to our first port-of-call in the USA with immigration officials arriving as soon as we docked. Add to this that some guests were ending their cruise in Boston rather than New York City. Add to this that like us some guests had visitors on-board. The USA Coast Guard inspection is very thorough evaluating safety equipment, operational procedure, crew training for emergencies such as fires and evacuations along with hull and machinery integrity. As part of the Coast Guard review a drill was held and very extensive such as crew raft(s) opened. Questions are asked to crew members to test their knowledge of what to do in case of an emergency and this can include any crew member including those on first contracts. At the same time the Health Services inspection was conducted and this is extremely thorough. Just like an inspection on land or a home inspection it is not unusual to find something not in compliance. Remember, it’s not like an inspection is taking place with the ship not in operation. They are inspecting when food operations are on-going such as guests having breakfast and/or lunch. All of this takes a team effort. You could see smiles on many faces when members of the crew learned later in the day that Serenity received a perfect score on the Public Health Inspection and that the Safety related inspections went very well. Congratulations to team Serenity and to team Crystal. Waterside dinner menu Your browser does not support viewing this document. Click here to download the document. Last evening we returned to Waterside and were joined with friends Dave and Gary who visited the ship. Food was great and in case you wanted to know the special butter was Sun Dried Butter. Many thanks to Senior Head Waiter Jacque for arranging for special orders of Veal Parmigiana and Kosher Chicken. Crystal is one of the cruise lines that allow visitors. It is capacity controlled in each port and Crystal has a visitor program where you can submit a visitor request to obtain approval. The evening entertainment was The Liar's Club. Today's Daily Reflections Your browser does not support viewing this document. Click here to download the document. After an early morning workout at the Fitness Center, for the first time since we boarded, Keith walked outside the entire time spending time on the pool deck and the promenade deck. Weather was nice, no wind, and we were docked as this was way before our 6:00 am departure. As it turned out we departed around 5:45 am and Keith went back outside and walked the promenade deck. Like clockwork as we had made our way out of the port, Keith saw another cruise ship on the way into port. It reminded him of the flights at Logan Airport yesterday as he observed from the aft (back) of the ship. There was the constant landing of aircraft. Sometimes you would see one aircraft landing while other times two arriving at the same time landing on two different runways. Today we wanted to recognize the members of IT on the ship and on land. When Crystal restarted it required IT on land to build entirely new systems for so many areas including reservations, the Crystal website, billing, on board billing and so many other tools used on land and at sea to manage the operations of Crystal. This is why enhancements continue to be made because it is all new. IT systems on the ship require collaboration between IT on land, IT on the vessels and with outside vendors including Satellite. Crystal staffs the Computer University with members of the IT department. The Computer University is open 24 hours every day and staffed with technology concierges between 8:00 am and 9:00 pm. Some cruise lines including some luxury cruise lines do not staff similar facilities or if they do they provide less hours. These are the go to people for guests to seek help with their devices including smart phones, tables and computer devices and even smart watches. They do their utmost best to educate the guests on how to utilize the internet for their communication needs and also how to access on line items such as daily reflections programs, folio and menus. Just like at home sometimes an issue comes up that is device specific that can’t be solved. I am reminded that as someone who used apple products sometimes if I can’t figure out a resolution at home and I contact Apple technical support that on occasion they can’t solve the problem even when speaking with a supervisor. Sometimes they have to refer it to their own systems people looking for trends of a similar problem. Then there are the two IT officers on the ship who deal with an array of technical items and if there is a technical issue with the on board IT systems they would either resolve them, or refer the item and/or work with the land based IT group for its resolution. Aside from the on board systems that we might think of relating to the internet, there are the other communication systems that they are involved with and also other devices including restarting the various screens found around the ship that show the position of the ship or the daily reflections program or other items plus they are involved with other items such as addressing television issues in guest rooms including the remote control or router issues throughout the ship. We all have become much more dependent on a variety of devices at home and when we travel. At home there can be challenges with one’s internet provider, cable provider, streaming provider but at sea the challenges can be far greater as the ship doesn’t stay in one position and sometimes the challenges can be with the satellite provider or even the weather and where the ship is sailing. Many thanks to the professionals from IT and on land for all they do. Cheers,
Anne Marie & Keith Boston: Where the American Revolution Kicked Off with a Bang! Before dinner we attended the Captain Reception and Crystal Society Party. Waterside Dinner Menu. Your browser does not support viewing this document. Click here to download the document. Following this event, we were off to Waterside for dinner Once again, we had a lovely dinner. Once again, we had a lovely dinner. We were taken care of by the outstanding Waterside Food and Beverage Team. We so very much appreciate their attention to detail, professionalism and warmth. The warmth always comes through along with caring and it shows throughout the ship. Unlike some places whether it is on another cruise line or at a hotel or restaurants on land the service is human coming from the heart rather than robotic. We prefer the former. As we do every evening we enjoy conversing with this wonderful team along with lots of laughs It was a formal night, and the food was in step of the evening. In case you wanted to know, the special butter was a new one. It was Red Beets and Shallots. Serenity touched down in Boston this morning, right on time at 7:00 AM! We went through a mandatory immigration since this is our first time in a USA port. We were assigned group numbers and those on tours in the morning were in the earlier groups along with those who were debarking early today. Although the cruise ends in New York City some guests left today either because they live in Boston or were staying over to visit friends and/or family. Our last adventure in Boston was back in September 2016, as our Northwest Passage Epic Voyage was wrapping up. Our love for American history is just one of the many reasons we're thrilled to be back in Boston. During our 2016 visit, we had an amazing time exploring the Freedom Trail on a self-guided tour. Later that morning, we were delighted to meet up with our friends Dave and Gary, who picked us up downtown. We will dine with them this evening at Waterside and are meeting them this morning to run a few errands. We last caught up with Dave and Gary earlier this year during the 2024 Holiday Cruise, and we're so excited they could join us again today! Over the next few weeks, we'll be returning to Boston for the final two cruises, and we've got an exciting tour lined up for the first visit. Can't wait! We included a video of Logan Airport as we were making our way to our docking position. Today's Daily Reflections. Your browser does not support viewing this document. Click here to download the document. Reflections Editor & Contributors We want to give a shout-out to the Reflections Editor. Each day we receive a daily Reflections Program which we read cover to cover. It comes hard copy the night before the date of the edition and it is also available soft copy to read while on board on a tablet in each suite/stateroom or to read while on board on one’s computer or a smart device. It contains lots of valuable information including: Daytime and Evening activities. Evening entertainment including shows, parties, names and times of movies, performers at the Crystal Cove, Palm Court, Avenue Saloon and Pulse including the times of the entertainment along with operating times for the Le Casino De Monte-Carlo Port information including times of a shuttle if one is provided, distance from the downtown area, local currency, a brief writeup about the port, times for each of the Crystal Destination Excursions and the local port representative contact and phone number in the event of an emergency while ashore. Names of guests celebrating a birthday or a wedding anniversary. Dining hour times for breakfast, lunch and dinner for the respective dining venues and times of operation for other areas including reception, concierge, shore excursion desk, fitness center, library, medical center, photo shop, computer university, stores and future cruise & loyalty managers. Other items are highlighted such as face-to-face meetings with local authorities in selected ports, and change of time. Arrival and departure time, dress code for the evening, arrival time and departure time for each port and the weather forecast. Cheers,
Anne Marie & Keith Waterside Dinner from last evening. Your browser does not support viewing this document. Click here to download the document. Last evening we returned to Waterside for another fabulous dinner. Have we mentioned how much we enjoy Waterside? We are in such wonderful hands between Restaurant Manager Paolo, Head Waiter Jacque, Senior Waiter Enver, Waiter Edson, Junior Waiter Silvio, and Sommelier Dusan. They are warm and friendly, professional and experienced and they do not miss a beat. We enjoy lots of laughs with them. The food and the wine are not bad either. LOL. Actually the food and wine is superb. Last evening’s entertainment included vocalist Tenna Torres who was accompanied by the Crystal showband. The good news is before we went to sleep we turned the time back. Yea. Today's Daily Reflections and Waterside Lunch Menu Your browser does not support viewing this document. Click here to download the document. Your browser does not support viewing this document. Click here to download the document. Today is the final sea day of this voyage but we still have more days to go on this voyage plus more to come. It’s funny when people first cruise they just want port days and think they will be bored on sea days. Guess what. Port days are great, but sea days are very special too. Sea days provide lots of time to enjoy the ship and lots of opportunity to learn including from the lectures. For those who like to shop several shops can be found on-board Crystal Serenity and Crystal Symphony. This includes Facets which features jewelry from Jeweler Hubert, Apropos featuring women's and men's clothing as well as Cosmetics and Sundries, another shop featuring watches, We are enjoying another wonderful day at sea.
Cheers, Anne Marie & Keith For us, Crystal Symphony and Crystal Serenity are the perfect size ocean vessels. We find them not too large, not too small but the optimal size. This includes a variety of choices of venue, the number of programs that can be scheduled simultaneously, the ability to find some quiet areas inside and outside the ship where you feel like you are on a yacht and the ability to walk inside and outside the ship. |
Keith
Anne Marie
Bloggers
|

